State Farm® Insurance Agent Mike McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Binb Vlogs
September 30, 2024
5
out of
5
rating by Binb Vlogs
"Its blessing to have a great insurance agent, well i got one. Ashlea !! She is quick, responsive and great CS attitude. Happy to switch from Progressive to SF. Thank you Ashlea for great experience."
We responded:
"Thank you for your wonderful review! I'm glad to hear that Ashlea provided you with quick and responsive service, and that you had a positive experience switching from Progressive to State Farm. We appreciate your trust in us and are always here to help with any future needs or questions. - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Jamie Tenorio
September 28, 2024
5
out of
5
rating by Jamie Tenorio
"Ashlea has been so helpful in pricing insurance for potential vehicle purchases for my teen driver!"
We responded:
"Jamie, thank you for your wonderful review! I'm happy to hear that Ashlea has been so helpful in pricing insurance for your teen driver's potential vehicle purchases. We appreciate your trust in our team and are always here to assist with any future needs. - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Vanessa Aguilar
September 27, 2024
5
out of
5
rating by Vanessa Aguilar
"Ashley is great and always answers any questions I have!"
We responded:
"Thank you for taking the time to leave us a review, Vanessa. Our State Farm office would be nothing without policyholders like you!"
Kim Calandres
September 27, 2024
5
out of
5
rating by Kim Calandres
"Ashley was a great help!!"
We responded:
"Thanks for sharing your positive experience, Kim! I'm glad Ashley was able to assist you so well. If you need anything else, feel free to reach out. - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
A. S.
September 26, 2024
5
out of
5
rating by A. S.
"Mike and his crew at Statefarm have always gone above and beyond to help me with my auto and renters insurance needs. I am 100% satisfied and appreciate the superior customer service you and your staff have always provided whenever I have called."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most"
Vickie Wallace
September 26, 2024
5
out of
5
rating by Vickie Wallace
"As always great customer service! Highly recommend!"
We responded:
"Thank you, Vickie! I'm happy you had a great experience with our customer service. Your recommendation means a lot to us. If you need anything in the future, we're here to help! - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Starlord1500
September 11, 2024
5
out of
5
rating by Starlord1500
"Ashlea helped me out, she was fast and very efficient."
We responded:
"Ashlea is a valuable member of our team, and I'm glad she could assist you quickly and efficiently. Your positive feedback means a lot to us. If you need any further assistance, don't hesitate to reach out! - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Jerry Porter
August 21, 2024
5
out of
5
rating by Jerry Porter
"I WANT TO THANK ASHLEY FOR ASSISTING ME WITH TWO POLICIES THAT I PURCHASED FROM STATE FARM THRU HER. SHE IS PROFESSIONAL, POLITE AND ALL QUESTIONS ANSWERED. THANKS AGAIN , ASHLEY!"
We responded:
"Jerry, thank you for your kind words and the 5-star rating. I'm glad Ashley could assist you with your two policies. Her professionalism and politeness are qualities we value highly. If you have any further questions or need assistance in the future, feel free to reach out. - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Luis Avelar
July 10, 2024
5
out of
5
rating by Luis Avelar
"I've been a client of Mike McDonald at State Farm since 2017, and I couldn't be happier with the service I've received. From the very beginning, Mike and his team have demonstrated exceptional customer service and a genuine commitment to building strong relationships with their clients. Mike's approach to customer service is outstanding. He takes the time to listen to my needs and concerns, ensuring that I always feel valued and understood. Whether I have questions about my policy, need assistance with a claim, or just want to review my coverage, Mike is always available and ready to help. What sets Mike apart is his dedication to personalized service. He remembers the details of our conversations and makes me feel like more than just a policy number. His friendly and professional demeanor creates a welcoming atmosphere every time I visit the office or speak with him on the phone. I highly recommend Mike McDonald to anyone looking for a reliable and customer-focused insurance agent. His expertise, combined with his excellent customer service, makes him a standout in the industry. I'm grateful to have him as my State Farm agent and look forward to many more years of great service."
We responded:
"Luis, thank you so much for your wonderful review! I'm thrilled to hear about your positive experiences with my team and me. Your kind words about our dedication, personalized service, and commitment to building strong client relationships mean a lot. We strive to provide exceptional service, and it's gratifying to know we are meeting your expectations. Thank you for being a part of our State Farm family and for recommending us. We look forward to serving you for many more years!"
Javier Delafuente
June 20, 2024
5
out of
5
rating by Javier Delafuente
"Ashlea Flaherty made my decision for home insurance an easy task. She prepared a quote with ease and made sure to be as thorough and precise to help make our transition. She went above and beyond by staying late and assuring that our lender received all information needed to meet our deadline."
We responded:
"Javier, I'm pleased to hear that Ashlea made your home insurance decision easy and provided thorough assistance, even going above and beyond to meet your deadline! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Mary Grathwol
June 6, 2024
5
out of
5
rating by Mary Grathwol
"Ashlea Flaherty was professional , patient , understanding , and courteous while helping me make changes to my policy . Thank You for your assistance ."
We responded:
"Mary, I'm happy to hear that Ashlea was professional, patient, and courteous while assisting you with changes to your policy. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. Thank you for choosing our office! - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Amy Martinez
April 17, 2024
5
out of
5
rating by Amy Martinez
"Customer service is awesome, always there to answer any questions I have and help with any procedures I may need to do. Quick and efficient"
We responded:
"Amy, It's fantastic to hear that you've had such a positive experience with our customer service team. Providing quick and efficient assistance is always our goal, and we're glad to know that we've been able to answer your questions and help you with any procedures you've needed. If you ever have any more questions or need further assistance, please feel free to reach out. We're here to help! - Mike McDonald - State Farm Insurance Agent"
Elizabeth Pulido
March 5, 2024
5
out of
5
rating by Elizabeth Pulido
"Alway there to answer my every little question! Always happy and helpful. We have all of our vehicles and our home insured with Mike McDonalds office at State Farm…thank you Ashlea for your patience!"
We responded:
"Elizabeth, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ashlea & the rest of the team care a lot about our customers."
Abiodun Adedeji
January 8, 2024
5
out of
5
rating by Abiodun Adedeji
"Mike McDonald and his team especially Ashley has been a tremendous State Farm insurrance agent helping me with my insurance needs. Thank you guys, you are the best!"
We responded:
"Thanks for the kind words, Abiodun! We’re happy to hear Ashley was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Alex
December 6, 2023
5
out of
5
rating by Alex
"Really great service, the team is really knowledgeable and helpful in answering all my questions"
We responded:
"Alex, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
O Will
December 6, 2023
5
out of
5
rating by O Will
"George has been amazing to work with! Knowledgeable, professional, top notch customer service. Highly recommend contacting them if you’re looking to switch insurance. Competitive prices with great customer service. Thank you George!"
We responded:
"Thank you so much for sharing your wonderful experience with George and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Richard Sloan
November 29, 2023
5
out of
5
rating by Richard Sloan
"I've been a State Farm member for at least a decade now and they continue to have great customer service! Thank you for treating me more than just a customer."
We responded:
"Thank you for the five-stars, Richard! We appreciate the opportunity to help you with your insurance needs."
Andrew Baeuman
October 12, 2023
5
out of
5
rating by Andrew Baeuman
"I had a great experience with Ashlea Flaherty from State Farm. She was very friendly, professional, and helpful. She answered all my questions and explained everything clearly. She helped me with my needs and budget. I am very satisfied with the service and coverage I received from State Farm. I would highly recommend Ashlea Flaherty to anyone looking for auto insurance. Thank you, Ashlea!"
We responded:
"Hi Ricoh! Thank you so much for giving a shoutout to Ashlea. She is an integral part of our team and is genuinely committed to serving all our customers. Your trust in our ability to handle your insurance needs is highly valued, and we're grateful for your support. With wonderful clients like you, we are able to help our community with their insurance policies. We appreciate you!"
Natalie Boyle
September 20, 2023
5
out of
5
rating by Natalie Boyle
"Mike and his team are nothing short of amazing!!! I have been a customer for about 7 years now, and have never had any issues or complaints, the service is always amazing and friendly! I remember a time my mom had surgery, and I had spoke to Mike about something unrelated and a week or so later Mike called to ask about my mom. Service you don’t get anywhere else! Recently we made a move & they had me set up and unfortunately we had to make a claim for our tv, the agent at the 800 # was less than helpful, so I reached out to the office, and Ashlea, George & Nadia came through and took the frustration out of my hands and dealt with it for me!!"
We responded:
"Natalie, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Kiersten O'Connell
August 29, 2023
5
out of
5
rating by Kiersten O'Connell
"I have loved working with this agency, especially Ashlea Flaherty! She has been super friendly, knowledgeable, and prompt in her responses. If you need insurance in the state of Texas, this is the girl to go to. Thanks again, Ashlea!"
We responded:
"Kiersten, thank you for taking the time out of your day to leave us a review! We love hearing about how Ashlea provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Elizabeth Martinez
August 28, 2023
5
out of
5
rating by Elizabeth Martinez
"Nadia and especially Ashlea "Flair" Flaherty...(that's how i can remember how to say her lovely name!) were super...definitely took the time to see and understand my needs. I appreciate the suggestions and the willingness to understand what was needed for my phone transactions to be completed. Thank you State Farm, as always, you have served me and my family's insurance needs for so many years. sincerely, Elizabeth Martinez"
We responded:
"Hello, Elizabeth! We're so happy to receive your shoutout for Nadia and Ashlea, who play a crucial role in our team and genuinely care about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, that we are able to help our community with their insurance policies."
Alexa Huerta
August 21, 2023
5
out of
5
rating by Alexa Huerta
"Jewell is always amazing whenever I need help and is always so polite and answers any questions or concerns that I have regarding my car’s insurance."
We responded:
"Thank you, Alexa. Thank you so much for your kind words! We're thrilled to hear that Jewell has been consistently helpful and attentive to your needs. Providing exceptional customer service and addressing your questions and concerns is always our top priority. "
Angela Laugermann
August 17, 2023
5
out of
5
rating by Angela Laugermann
"Extremely satisfied with the Service and Knowledge of this Agency. Agent(s) are experienced and very helpful throughout the whole process. High level of integrity!!"
We responded:
"Thank you for the wonderful review, Angela! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Lisa Cervera
August 16, 2023
5
out of
5
rating by Lisa Cervera
"Jewell has been such an amazing help during our water leak. She is always quick to respond to any question or concern we had. Jewell makes you feel like family. She is a rare insurance representative who truly cares about her customer and is always willing to go above and beyond . Thank you Jewell for caring ♥️ L. Cervera"
We responded:
"Hi, Lisa! Thank you for the recognition of Jewell! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your coverage needs. And… thank you for being the BEST part of State Farm!"
Jessica Collins
August 8, 2023
5
out of
5
rating by Jessica Collins
"Love these guys & gals! Always caring and understanding to everyone’s needs. Keep up the amazing job."
We responded:
"Jessica, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."