State Farm® Insurance Agent Mike McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jorge V
April 6, 2026
5
out of
5
rating by Jorge V
"Ashlea was very helpful in getting me a better rate than I was paying on my auto. She was very kind, helpful and understanding to my needs. I would definitely recommend all my family and friends."
We responded:
"Thank you for your review, Jorge! I'm happy to hear that Ashlea was able to assist you with a better rate and provide the support you needed. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Miriam Medina
March 26, 2026
1
out of
5
rating by Miriam Medina
"I made a payment of $448 on February 20th over the phone after speaking with a representative who confirmed that was the correct amount due for my February payment. However, I later found out that the actual amount owed was $497.68, meaning there was a shortage of $49.68 due to an error on their end. Despite this mistake being made by their own specialist, my policy was canceled without any notification or opportunity to resolve the balance. This situation could have easily been avoided with proper communication and accountability. I contacted the office twice to address the issue, but no one acknowledged the error or took responsibility. Instead of assisting me in resolving the matter, I was left without coverage due to their mistake. This level of service is extremely unprofessional and unacceptable. Customers should not be penalized for errors made by the company’s own staff. I do not recommend doing business with State Farm Mike McDonald Agency. There is a clear lack of accountability and customer care. DO NOT GET INSURANCE FROM THEM!!"
We responded:
"Hi Miriam. Thank you taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration regarding your payment and policy status. Our Agency strives to provide clear communication and excellent customer service. We take all concerns seriously and would appreciate the opportunity to review your situation in detail to ensure any misunderstandings can be resolved. Please feel free to contact our office directly at 210-681-1915 so we can work together toward a satisfactory resolution. "
Theresa Martinez
March 20, 2026
5
out of
5
rating by Theresa Martinez
"Ashley was so amazing and now I know why mom Carol Allen is so fond of Michael and his staff ! Ashley thank you so much ❤️"
We responded:
"Thank you, Theresa! I'm really happy to hear that Ashlea made such a positive impression. We appreciate your mom's fondness for our team, and we're grateful for your kind words. If there's anything else we can do for you, just let us know!"
aren amakosi
March 6, 2026
5
out of
5
rating by aren amakosi
"Shout out to Hyatt for getting my insurance squared away with ease!"
We responded:
"Aren, thank you for your feedback! I'm glad the process was smooth for you. We’re always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Alan Vanoverborg
February 25, 2026
5
out of
5
rating by Alan Vanoverborg
"Ashlea was quick to respond and very helpful"
We responded:
"Thank you, Alan! I'm glad to hear that Ashlea was quick and helpful in assisting you. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
deleriea hernandez
February 20, 2026
5
out of
5
rating by deleriea hernandez
"Absolutely wonderful service!!!!"
We responded:
"Thank you, Deleriea! I'm happy you found our service wonderful! We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Chris Torres
February 12, 2026
5
out of
5
rating by Chris Torres
"Hyatt was very helpful when it came to finding the best coverage at a price that works within my budget. Always follows through with me when something needs my attention. Very attentive to my needs. Thank you"
We responded:
"Chris, thank you for your feedback! I'm happy to know that you received the coverage you needed at a price that fits your budget. Your satisfaction is important to us. If there's anything else we can do for you, just let us know!"
Ouali “Wally” Medjahed
February 11, 2026
5
out of
5
rating by Ouali “Wally” Medjahed
"Ashlea is awesome!!"
We responded:
"Thank you! I'm glad to hear Ashlea made such a positive impression. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Rico Jordan
January 22, 2026
5
out of
5
rating by Rico Jordan
"Ashleigh has always helped me with my insurance, keeps me in the loop of things, try’s to find new ways to help me save money on my policy, always on top of things, and goes out of her way to make sure my questions are answered, as well as taken care of. If she doesn’t have a direct answer or has a question, she will find out for you and call you back with the information you need. As a busy nursing student and working 3 jobs at once, Mr. Mike McDonald and Ashleigh have been so understanding and phenomenal. I am not one to recommend or do reviews l, but I would definitely 100% recommend this insurance to anyone who is looking for a new policy, as this has been without a doubt the best insurance policy and staff that I’ve ever done business with. I can comfortably and confidently say that I will be a longtime customer."
We responded:
"Thank you, Rico, for your wonderful feedback! I'm so happy to hear that Ashlea has been such a great help with your insurance needs. It's fantastic to know that our team has been able to support you, especially with your busy schedule. We truly appreciate your recommendation and are grateful to have you as a longtime customer. If you ever need anything else, feel free to reach out!"
Jenny Gonzalez
January 12, 2026
5
out of
5
rating by Jenny Gonzalez
"I called today to obtain insurance for my son and not only was the quote very reasonable (my son is 20) but our NEW agent, Nadia, was extremely helpful, knowledgeable and pleasant! I highly recommend them! Thank you so, so much!"
We responded:
"Jenny, thank you for your wonderful feedback! I'm happy to hear that Nadia was able to assist you effectively and provide a reasonable quote for your son. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Arnulfo Davila
December 31, 2025
5
out of
5
rating by Arnulfo Davila
"I called state farm after being so frustrated with my cut rate insurance,. A young lady by the name of Nadia answered she took the time to explain all different options in coverages and why my insurance was so inadequate. Nadia was very patient and well spoken as I kept asking some of the same questions over & over . She was never pushy or trying to make a hard sale,even sending me quotes and allowing me to think it over & discuss with my wife. the next day ,Due to her well informed, we'll spoken and patient nature , I ended signing up with her for auto insurance, and I transferred over my home owners as well even though I had just renewed 2months ago with another agency. I figured if a company is smart enough to keep a person like her in their employ ,then that is a company that I want to be a customer of & deserves my business. Thank for all your help Nadia, great job !!!"
We responded:
"Arnulfo, thank you so much for taking the time to share your experience with us! I am truly happy to hear that Nadia provided such excellent service and played a significant role in helping you find the right coverage that meets your needs. It's wonderful to know that her patience and extensive knowledge made a real difference for you during this process. We greatly appreciate your trust in us, and we look forward to assisting you with any future needs you may have. Please do not hesitate to let us know if there's anything else we can do for you!"
Janie Rodriguez
December 30, 2025
5
out of
5
rating by Janie Rodriguez
"Ashley was very helpful, informative, patient, and very professional. I am very pleased and feel very safe n relieved that she's taking care of my family and me."
We responded:
"Thank you, Janie! I'm happy to hear that Ashley provided such helpful and professional service. It's great to know you feel safe and relieved with her support. We’re here for you and your family whenever you need us!"
Minerva Bernal
December 16, 2025
5
out of
5
rating by Minerva Bernal
"Very nice agent Michael Hyatt, explains everything well! No pressure on me to transfer my policy! Office here in San Antonio!"
We responded:
"Thank you, Minerva! I'm happy to hear that Michael Hyatt provided clear explanations and a pressure-free experience. Our San Antonio office is dedicated to making your insurance journey smooth and informative. If you have any questions or need further assistance, feel free to reach out!"
Daryn Vincent
November 18, 2025
5
out of
5
rating by Daryn Vincent
"I had the honor of partnering with Michael Hyatt as he helped me find the best quote and policy that suited my personal and financial needs. Extremely professional and efficient, he had answers to all my questions and helped me get insured in six to seven minutes. Very patient and friendly, made the whole process quick and easy!"
We responded:
"Thank you, Daryn! I'm happy to hear that Michael was able to assist you so efficiently and professionally. It's great to know that the process was quick and easy for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Natalie Trujillo
November 17, 2025
5
out of
5
rating by Natalie Trujillo
"Hyatt did an amazing job getting me set up with renters insurance! Super fast and easy, plus gave me a lot of helpful information. Will definitely be coming to him for any of my insurance needs in the future 🙌🏽"
We responded:
"Thank you, Natalie! I'm happy to hear that Hyatt made the process of setting up your insurance quick and informative. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
Ed Najera
November 5, 2025
5
out of
5
rating by Ed Najera
"I very much enjoyed the 30 minute insurance review phone meeting with Ashlea Flaherty! Ashlea quickly help me to identify my home & auto insurance options. With her assistance, I was able to quickly adjust my policies to best fit my circumstances! The satisfaction of knowing that I am adequately covered is priceless!"
We responded:
"Thank you, Ed, for sharing your experience! I'm happy to hear that Ashlea was able to assist you effectively with your insurance options. It's wonderful to know you feel confident in your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Chad Shea
October 31, 2025
5
out of
5
rating by Chad Shea
"It was a pleasure getting my insurance through Mike McDonald State Farm. Ashlea guided me through the process effortlessly and met all my insurance requirements. 10/10 would recommend."
We responded:
"Thank you, Chad! I'm happy to hear that Ashlea was able to guide you smoothly through the insurance process and meet your needs. We appreciate your recommendation and are here for any future assistance you might need. Thanks for choosing us!"
Guillermo Carrillo
October 28, 2025
5
out of
5
rating by Guillermo Carrillo
"Ashley help me out to set up everything over the phone I didn’t had to go in person very kind and answered all my question"
We responded:
"Guillermo, thank you for your feedback! I'm happy to hear that Ashley was able to assist you over the phone and answer all your questions. Our team is dedicated to making things convenient and straightforward for you. If you need anything else, feel free to reach out!"
Joyce Pena
October 7, 2025
5
out of
5
rating by Joyce Pena
"I’ve had State Farm Insurance for over 40 years and Mike McDonald has been my agent for many of those years. He, and his staff, very courteous, knowledgeable and are always available whenever I’ve had questions or needed their help filing a claim! Thank you Mike, Angie and staff for all of your help and assistance all these years!"
We responded:
"Joyce, thank you for your wonderful feedback! I'm happy to know that you’ve been satisfied with the service from our team over the years. We’re always here to assist you with any questions or claims. Thanks for being a valued part of our State Farm family!"
Jason Salas McNeely
October 1, 2025
5
out of
5
rating by Jason Salas McNeely
"Hyatt was a class act agent. Helped me with my policy lickety split. Only took maybe 6 or 7 minutes"
We responded:
"Thank you, Jason! I'm happy to hear that Hyatt provided you with such efficient service. Our team is dedicated to making the process smooth and quick for you. If there's anything else we can assist you with, just let us know!"
Violet Coronado
October 1, 2025
5
out of
5
rating by Violet Coronado
"Mike & Hyatt are very helpful & answered any questions I had! I Came from a different auto insurance who were charging me an arm & leg & Mike & Hyatt came thru to help me with a way lower cost with much more benefits ! Recommend 10/10. Process was fast & easy. Definitely your people to go too."
We responded:
"Thank you, Violet! I'm happy to hear that we were able to assist you with your insurance needs and provide you with better benefits at a lower cost. It's great to know the process was smooth and efficient for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Elijah Walker
September 29, 2025
5
out of
5
rating by Elijah Walker
"Michael Hyatt was able to assist me with getting my renter’s insurance. Fast and easy process!"
We responded:
"Thank you, Elijah! I'm happy to hear that Michael was able to assist you with your insurance quickly and easily. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Thomas
September 3, 2025
5
out of
5
rating by Thomas
"I was talking with Ashlea she was extremely professional throughout our conversation between my wife and I. She also helped us navigate a lot of things to help us since we recently moved to a new state. She got to know us and we also got to know her overall she is an outstanding agent."
We responded:
"Thank you, Thomas! I'm happy to hear that Ashlea provided such professional and helpful service during your transition to a new state. It's great to know she made the process smoother for you and your wife. If you need any more assistance, feel free to reach out!"
Rebekah Lewis
August 30, 2025
5
out of
5
rating by Rebekah Lewis
"Ashlea is so wonderful and amazing at helping me answer all of my questions. I appreciate our follow up calls to make sure everything is on track and helping me navigate the app. Thank you, thank you!"
We responded:
"Thank you, Rebekah! I'm happy to hear that Ashlea has been so helpful with your questions and follow-up calls. We appreciate your kind words and are always here to assist you with the app or anything else you might need. Thanks for choosing us!"
A G
August 10, 2025
5
out of
5
rating by A G
"I have mike McDonald's office for awhile now and I have had good experiences. I was worried state farm would drop me for using my home insurance due to a fire and they didnt. So I'm grateful for that. I recently had to add a new vehicle and Ashlea was very professional and helpful with adding the truck. It's hard to find polite people so I would recommend his office."
We responded:
"Thank you, A G, for sharing your experience! I'm happy to hear that our office has been able to support you, especially during such important times. Ashlea is indeed a valuable part of our team, and I'm glad she could assist you with adding your new policy. We appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"