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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rico Jordan

Rico Jordan

January 22, 2026

5  out of  5
rating by Rico Jordan
"Ashleigh has always helped me with my insurance, keeps me in the loop of things, try’s to find new ways to help me save money on my policy, always on top of things, and goes out of her way to make sure my questions are answered, as well as taken care of. If she doesn’t have a direct answer or has a question, she will find out for you and call you back with the information you need. As a busy nursing student and working 3 jobs at once, Mr. Mike McDonald and Ashleigh have been so understanding and phenomenal. I am not one to recommend or do reviews l, but I would definitely 100% recommend this insurance to anyone who is looking for a new policy, as this has been without a doubt the best insurance policy and staff that I’ve ever done business with. I can comfortably and confidently say that I will be a longtime customer."
We responded:
"Thank you, Rico, for your wonderful feedback! I'm so happy to hear that Ashlea has been such a great help with your insurance needs. It's fantastic to know that our team has been able to support you, especially with your busy schedule. We truly appreciate your recommendation and are grateful to have you as a longtime customer. If you ever need anything else, feel free to reach out!"
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Jenny Gonzalez

January 12, 2026

5  out of  5
rating by Jenny Gonzalez
"I called today to obtain insurance for my son and not only was the quote very reasonable (my son is 20) but our NEW agent, Nadia, was extremely helpful, knowledgeable and pleasant! I highly recommend them! Thank you so, so much!"
We responded:
"Jenny, thank you for your wonderful feedback! I'm happy to hear that Nadia was able to assist you effectively and provide a reasonable quote for your son. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Arnulfo Davila

December 31, 2025

5  out of  5
rating by Arnulfo Davila
"I called state farm after being so frustrated with my cut rate insurance,. A young lady by the name of Nadia answered she took the time to explain all different options in coverages and why my insurance was so inadequate. Nadia was very patient and well spoken as I kept asking some of the same questions over & over . She was never pushy or trying to make a hard sale,even sending me quotes and allowing me to think it over & discuss with my wife. the next day ,Due to her well informed, we'll spoken and patient nature , I ended signing up with her for auto insurance, and I transferred over my home owners as well even though I had just renewed 2months ago with another agency. I figured if a company is smart enough to keep a person like her in their employ ,then that is a company that I want to be a customer of & deserves my business. Thank for all your help Nadia, great job !!!"
We responded:
"Arnulfo, thank you so much for taking the time to share your experience with us! I am truly happy to hear that Nadia provided such excellent service and played a significant role in helping you find the right coverage that meets your needs. It's wonderful to know that her patience and extensive knowledge made a real difference for you during this process. We greatly appreciate your trust in us, and we look forward to assisting you with any future needs you may have. Please do not hesitate to let us know if there's anything else we can do for you!"
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Janie Rodriguez

December 30, 2025

5  out of  5
rating by Janie Rodriguez
"Ashley was very helpful, informative, patient, and very professional. I am very pleased and feel very safe n relieved that she's taking care of my family and me."
We responded:
"Thank you, Janie! I'm happy to hear that Ashley provided such helpful and professional service. It's great to know you feel safe and relieved with her support. We’re here for you and your family whenever you need us!"
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Minerva Bernal

December 16, 2025

5  out of  5
rating by Minerva Bernal
"Very nice agent Michael Hyatt, explains everything well! No pressure on me to transfer my policy! Office here in San Antonio!"
We responded:
"Thank you, Minerva! I'm happy to hear that Michael Hyatt provided clear explanations and a pressure-free experience. Our San Antonio office is dedicated to making your insurance journey smooth and informative. If you have any questions or need further assistance, feel free to reach out!"
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Daryn Vincent

November 18, 2025

5  out of  5
rating by Daryn Vincent
"I had the honor of partnering with Michael Hyatt as he helped me find the best quote and policy that suited my personal and financial needs. Extremely professional and efficient, he had answers to all my questions and helped me get insured in six to seven minutes. Very patient and friendly, made the whole process quick and easy!"
We responded:
"Thank you, Daryn! I'm happy to hear that Michael was able to assist you so efficiently and professionally. It's great to know that the process was quick and easy for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Natalie Trujillo

November 17, 2025

5  out of  5
rating by Natalie Trujillo
"Hyatt did an amazing job getting me set up with renters insurance! Super fast and easy, plus gave me a lot of helpful information. Will definitely be coming to him for any of my insurance needs in the future 🙌🏽"
We responded:
"Thank you, Natalie! I'm happy to hear that Hyatt made the process of setting up your insurance quick and informative. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
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Ed Najera

November 5, 2025

5  out of  5
rating by Ed Najera
"I very much enjoyed the 30 minute insurance review phone meeting with Ashlea Flaherty! Ashlea quickly help me to identify my home & auto insurance options. With her assistance, I was able to quickly adjust my policies to best fit my circumstances! The satisfaction of knowing that I am adequately covered is priceless!"
We responded:
"Thank you, Ed, for sharing your experience! I'm happy to hear that Ashlea was able to assist you effectively with your insurance options. It's wonderful to know you feel confident in your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chad Shea

October 31, 2025

5  out of  5
rating by Chad Shea
"It was a pleasure getting my insurance through Mike McDonald State Farm. Ashlea guided me through the process effortlessly and met all my insurance requirements. 10/10 would recommend."
We responded:
"Thank you, Chad! I'm happy to hear that Ashlea was able to guide you smoothly through the insurance process and meet your needs. We appreciate your recommendation and are here for any future assistance you might need. Thanks for choosing us!"
Profile photo of Guillermo Carrillo

Guillermo Carrillo

October 28, 2025

5  out of  5
rating by Guillermo Carrillo
"Ashley help me out to set up everything over the phone I didn’t had to go in person very kind and answered all my question"
We responded:
"Guillermo, thank you for your feedback! I'm happy to hear that Ashley was able to assist you over the phone and answer all your questions. Our team is dedicated to making things convenient and straightforward for you. If you need anything else, feel free to reach out!"
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Joyce Pena

October 7, 2025

5  out of  5
rating by Joyce Pena
"I’ve had State Farm Insurance for over 40 years and Mike McDonald has been my agent for many of those years. He, and his staff, very courteous, knowledgeable and are always available whenever I’ve had questions or needed their help filing a claim! Thank you Mike, Angie and staff for all of your help and assistance all these years!"
We responded:
"Joyce, thank you for your wonderful feedback! I'm happy to know that you’ve been satisfied with the service from our team over the years. We’re always here to assist you with any questions or claims. Thanks for being a valued part of our State Farm family!"
Profile photo of Jason Salas McNeely

Jason Salas McNeely

October 1, 2025

5  out of  5
rating by Jason Salas McNeely
"Hyatt was a class act agent. Helped me with my policy lickety split. Only took maybe 6 or 7 minutes"
We responded:
"Thank you, Jason! I'm happy to hear that Hyatt provided you with such efficient service. Our team is dedicated to making the process smooth and quick for you. If there's anything else we can assist you with, just let us know!"
Profile photo of Violet Coronado

Violet Coronado

October 1, 2025

5  out of  5
rating by Violet Coronado
"Mike & Hyatt are very helpful & answered any questions I had! I Came from a different auto insurance who were charging me an arm & leg & Mike & Hyatt came thru to help me with a way lower cost with much more benefits ! Recommend 10/10. Process was fast & easy. Definitely your people to go too."
We responded:
"Thank you, Violet! I'm happy to hear that we were able to assist you with your insurance needs and provide you with better benefits at a lower cost. It's great to know the process was smooth and efficient for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Elijah Walker

September 29, 2025

5  out of  5
rating by Elijah Walker
"Michael Hyatt was able to assist me with getting my renter’s insurance. Fast and easy process!"
We responded:
"Thank you, Elijah! I'm happy to hear that Michael was able to assist you with your insurance quickly and easily. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Thomas

September 3, 2025

5  out of  5
rating by Thomas
"I was talking with Ashlea she was extremely professional throughout our conversation between my wife and I. She also helped us navigate a lot of things to help us since we recently moved to a new state. She got to know us and we also got to know her overall she is an outstanding agent."
We responded:
"Thank you, Thomas! I'm happy to hear that Ashlea provided such professional and helpful service during your transition to a new state. It's great to know she made the process smoother for you and your wife. If you need any more assistance, feel free to reach out!"
Profile photo of Rebekah Lewis

Rebekah Lewis

August 30, 2025

5  out of  5
rating by Rebekah Lewis
"Ashlea is so wonderful and amazing at helping me answer all of my questions. I appreciate our follow up calls to make sure everything is on track and helping me navigate the app. Thank you, thank you!"
We responded:
"Thank you, Rebekah! I'm happy to hear that Ashlea has been so helpful with your questions and follow-up calls. We appreciate your kind words and are always here to assist you with the app or anything else you might need. Thanks for choosing us!"
Profile photo of A G

A G

August 10, 2025

5  out of  5
rating by A G
"I have mike McDonald's office for awhile now and I have had good experiences. I was worried state farm would drop me for using my home insurance due to a fire and they didnt. So I'm grateful for that. I recently had to add a new vehicle and Ashlea was very professional and helpful with adding the truck. It's hard to find polite people so I would recommend his office."
We responded:
"Thank you, A G, for sharing your experience! I'm happy to hear that our office has been able to support you, especially during such important times. Ashlea is indeed a valuable part of our team, and I'm glad she could assist you with adding your new policy. We appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Savannah Hackett

Savannah Hackett

August 7, 2025

5  out of  5
rating by Savannah Hackett
"Ashlea helped me with all the steps of getting insurance. She made it easy and anxiety free! Thank you!!!"
We responded:
"Thank you, Savannah! I'm happy to hear that Ashlea made your insurance process smooth and stress-free. Our team is dedicated to providing a seamless experience. If you need anything else, feel free to reach out!"
Profile photo of Jasmine Lopez

Jasmine Lopez

July 25, 2025

5  out of  5
rating by Jasmine Lopez
"I wanted to give a quick shoutout to Ashlea and Nadia who have been assisting me with my renters insurance. When Nadia first reached out regarding my interest in quote, she was extremely understanding that at that time I wasn’t able to move forward but I mentioned to her to please still follow up as it was something required for me to have. Needless to say she did not drop the ball! She still follow up with me throughout the weeks. And even on the day she wasn’t going to be in office she made sure to have a colleague still reach out to me. That brings me to my experience with Ashlea who was so sweet, kind, respectful, and timely. Ashlea had reached out to me today finishing off the renters insurance and while she worked she provided excellent customer service and wanted to make sure if Nadia reviewed the policy with me (she did). And we even connected/bonded over the fact that we are both in the insurance industry! She mentioned how much she loved her job and that always makes me happy to hear as our industry is ROUGH. These two ladies deserve incredible recognition for their work and service today!"
We responded:
"Thank you for your wonderful feedback, Jasmine! I'm so happy to hear about the exceptional service Ashlea and Nadia provided. It's great to know that Nadia was diligent in following up with you and that Ashlea offered such a warm and professional experience. We're proud to have team members who are passionate about their work and committed to our customers. If you need anything else, feel free to reach out!"
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Melissa Santellan

July 16, 2025

5  out of  5
rating by Melissa Santellan
"I just want to say how amazing Ashlea is. She took the time to answer any and all of the questions I had as well as got back to me in a very timely manner. I appreciate all her patience and knowledge in answering every question I had. She also took the time to give me 2 homeowners and life insurance quotes. Although I did not take the life insurance policy this time, I did take the homeowners policy and bundled it with my auto as Ashlea took the time to explain the savings and benefits to me. Mike and everyone in his office are the best. Mike has a great team all around!!"
We responded:
"Melissa, thank you for your wonderful feedback! I'm delighted to hear that Ashlea provided such excellent service and was able to assist you with your insurance needs. It's great to know that you found value in bundling your policies. Our team is committed to providing knowledgeable and patient support, and I'm glad Ashlea exemplified that. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Erick H

Erick H

July 12, 2025

5  out of  5
rating by Erick H
"I've done business with Mike McDonald for years. I just transferred a policy from one carrier to State Farm and Ashlea helped me with everything over the phone. She explained to me the whole process and how to accomplish it with ease. Thank you."
We responded:
"Thank you, Erick! I'm happy to hear that Ashlea was able to assist you smoothly with your policy transfer. We appreciate your continued trust in us over the years. If you have any more questions or need further assistance, feel free to reach out!"
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Gilbert Ramos

July 11, 2025

5  out of  5
rating by Gilbert Ramos
"Got a quick quote today with the help of Ashley, I explained to her what coverage I was looking for, and she came up with the quote that best fit me. She also reassured me that at any time I could call in and change the coverage as needed. I’m very appreciative of this kinda service and help."
We responded:
"Thank you for your review, Gilbert! I'm happy to hear that Ashley was able to assist you with a quote that suits your needs. Our team is always here to make sure you have the flexibility and support you need. Let us know if there's anything else we can do for you!"
Profile photo of Destiny Estrellado

Destiny Estrellado

June 13, 2025

5  out of  5
rating by Destiny Estrellado
"Miss Ashlea, thank you for helping my family and I finding the best options for our situation. I admire your patience and being able to answer all of our questions. I feel confident that I have made the right decision on picking State Farm. In addition, Mike you have a wonderful employee on your team."
We responded:
"Thank you, Destiny, for your wonderful feedback! I'm happy to hear that Ashlea was able to assist you and your family so effectively. It's great to know you feel confident in your decision with State Farm. We truly appreciate your kind words about our team. If you need anything else, just let us know!"
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Vicky Haddock

May 22, 2025

5  out of  5
rating by Vicky Haddock
"I spoke with Ashlea today to go over our upcoming homeowners and auto insurance policy renewals. She was very helpful, taking her time to explain all coverages. Thank you Ashlea for the wonderful service!"
We responded:
"Thank you, Vicky! I'm glad Ashlea could assist you with your auto insurance renewal and offer helpful suggestions. We appreciate your kind words and are always here to help with any future needs. - Mike McDonald - State Farm Insurance Agent, San Antonio, TX"
Profile photo of James Bass

James Bass

May 5, 2025

5  out of  5
rating by James Bass
"Ashlea at the mike McDonald office in San Antonio, was amazing. That young lady deserves all the praise, and a huge raise. I came in today with questions and concerns about things I didn’t know I needed that my previous insurance company never mentioned, I asked her to break down everything with an affordable price and sweet Baby Black Jesus did she, I was able to get my wife’s car insured with the quickness for a far much better rate and a way better policy. I haven’t been with Statefarm since my high school days in Arkansas, and she brought me back today. I’m very grateful to have walked back into that office today and to see her still there from when I first walked in a few months ago. Ashlea I appreciate you for taking your time with me and answering all 200000 questions and concerns I had, you are a blessing in disguise."
We responded:
"Thank you, James, for sharing your experience! I'm so happy to hear that Ashlea was able to assist you with your insurance needs and provide clarity on important details. Her dedication to helping you find the best policy at a great rate is truly commendable. We're grateful to have her as part of our team. If you have any more questions or need further assistance, please don't hesitate to reach out."