State Farm® Insurance Agent Mike McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Ramirez
January 14, 2025
"Mike McDonald had reached out to me because I had requested a quote sometime ago. I was with geico and paying a lot and wasn’t sure if we would get something where we get good coverage and at a price we could afford due to shopping around and being quoted so much. Well I am glad Mike reached out! He walked me through the process and got us a good quote and at a price we could afford! He was very friendly and helpful and called me back right at the time he said he would and he was very patient when I needed to gather information he needed. Thank you so much Mike McDonald and state-farm!"
"Kelly, thank you for sharing your experience! I'm happy I could assist you in finding a quote that fits your budget while providing the coverage you need. It's wonderful to know that the process was smooth and that you felt supported throughout. If you have any more questions or need further assistance, feel free to reach out anytime. Your satisfaction is important to us!"
Kyle Saad
January 13, 2025
"Very helpful."
"Thank you, Kyle, for your feedback! I'm happy to know you found our service helpful."
Martha Garcia
January 10, 2025
"Muy buen servicio Angie hace un buen trabajo y en español para aquellos que no dominamos bien el idioma de inglés. Gracia"
"¡Muchas gracias, Martha! Estamos muy contentos de saber que Angie pudo brindarte un excelente servicio en español. Nos esforzamos por ofrecer atención personalizada para todos nuestros clientes. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Candee Dietz
January 9, 2025
"A hiccup with our mortgage company and the insurance bill resulted in us reaching out to Mike's office and Angie answered the call. She handled the situation calmly and after getting all the facts, presented me with an acceptable solution to keep us going without a problem. Angie followed up to let us know that the situation had been resolved and presented another plan to make us whole. We are super satisfied customers."
"Thank you, Candee, for sharing your experience! I'm happy to hear that Angie was able to assist you with the hiccup and provide a solution that worked for you. We're grateful to have you as a satisfied customer. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Tesa Burnett
January 8, 2025
"Ashlea is very helpful and knowledgeable. She is pleasant and very informed. I am glad to be apart of the State Farm family."
"Thank you, Tesa, for your wonderful feedback! I'm delighted to know that Ashlea's helpfulness and knowledge made a positive impact on your experience. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Ashlande
January 7, 2025
"Ashlea was a super leader for me today. She called in regards to another topic and while I had her on the phone, she assisted me with a concern I had. Quickly she reached out to the billing department and was able to call me back within minutes giving me the feedback I needed, so I didn't have to make that call myself. Thank you Ashlea!"
"Thank you, Ashlande, for sharing your experience! I'm happy to know that Ashlea was able to assist you so efficiently. Her dedication to providing quick and helpful service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Richard Sloan
January 7, 2025
"I've been a State Farm member for more than a decade now and their customer support never ceases to amaze me! Angie assisted with getting our oldest son's truck covered and made the process a breeze! Thank you very much for all your assistance 😊"
"Thank you for the five-stars, Richard! We appreciate the opportunity to help you with your insurance needs."
T. Oliver
January 7, 2025
"I recently made a decision to change my home and auto insurance with State Farm at Mike McDonald's office. He and his associate agents are welcoming and ready to assist with any questions or services you may need. Yesterday I needed assistance setting up my Drive and Save, I went to the office Nadia greeted me with a welcoming smile asked me how may she be of service. I explained that I needed help setting up Drive and Save Nadia was very accommodating, professional, friendly, and took time to explain how it works she also checked inside my car to make sure it was installed properly thank you Nadia for your kindness and services"
"Thank you, Ms. Oliver, for sharing your experience with us! I'm happy to know that Nadia was able to assist you. Her professionalism and friendliness are truly appreciated, and it's great to see her dedication to ensuring everything was set up correctly. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Dianna Gamboa
January 7, 2025
"I absolutely love the service I received today. Mr. McDonald took his time to explain in detail, the policies offered and did not make me feel rushed. His colleague, Mrs. Nadia was also very attentive and knowledgeable with the insurance information and did an amazing job in getting me the best deal possible for my car insurance. Truly a blessing in disguise 🙏 I highly recommend for great customer service and affordable prices."
"Thank you, Dianna, for your wonderful feedback! I'm glad that our office could provide you with detailed explanations and attentive service. It's fantastic to know that Nadia was able to assist you in finding the best deal for your insurance. We truly appreciate your recommendation and look forward to helping you with any future insurance needs. If you have any questions, feel free to reach out!"
Cameron Tucker
January 7, 2025
"Ashley was great to work with as she answered all my questions"
"Thank you, Cameron, for the fantastic review! I'm happy to know that Ashley was able to assist you effectively and answer all your questions."
Anna Jackson
January 7, 2025
"I love Bernini with State Farm insurance they are always there to help me in any situation I may have the people are so kind polite and very friendly I can’t imagine going to another insurance company I’ll just stick to what work and State Farm works for and with me And Nadia was so very kind and very helpful and patient with my request she’s a great asset to State Farm"
"Thank you, Anna, for sharing your wonderful experience with our team at State Farm! I'm so glad to know that you feel supported and valued by us. It's fantastic to hear that our friendly and polite service makes a difference for you. We're here for any future needs or questions you might have. Looking forward to continuing to work with you!"
Chris Battu
January 6, 2025
"It was a great experience . Angie did a good job helping me resolve my issue with app"
"Chris, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Michelle Gamez
January 4, 2025
"Been with them for a couple years great customer service.When I need to make a payment they help right away explain everything.I have my life insurance and vehicle insurance with them prices are right. Thank you State Farm 👍🏻"
"Thank you for the five-stars, Michelle! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Heather Parks
January 3, 2025
"They are great group of people to work with in regards to my insurance. Ashlea is very helpful."
"Thank you, Heather, for sharing your positive experience! I'm glad to know that you find our team great to work with, and it's wonderful to hear that Ashlea has been helpful. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Raymond Rangel
January 3, 2025
"I’ve been a State Farm customer since 1995. In those years I have worked with numerous State Farm managers and representatives. I’ve stayed loyal to State Farm mainly because of the support and care this company offers to keep my family insured. I want to say thank you to the kind people that make up Mike McDonald's team. A special shout out to Ashlea, I’m not the easiest person to work with. But thank you Ashlea for your patience and professionalism. Keep up the good work, and much prosperity for 2025."
"Thank you, Raymond, for your loyalty and for sharing your experience with us! Your kind words about our team, especially Ashlea, mean a lot. We're grateful for your appreciation and look forward to continuing to support you and your family. If there's anything you need, don't hesitate to reach out. Wishing you a prosperous 2025 as well!"
J Rosa
January 2, 2025
"I’ve worked with Mike and his staff to update my home insurance after a major remodel and for my auto insurance. The whole team is personable and strive to provide expert service. I recently purchased a new auto and worked with Ashley to update my policy. Ashley is both knowledgeable and friendly. When a detail was entered incorrectly into the system (by someone else), she knew what to do to resolve the issue. I was not surprised by the higher rate for my new car. Honestly, I am sure that I can save a few pennies with a different company, but you get what you pay for. With Mike McDonald’s Agency, I can relax knowing that they will respond with expert service when I need them, and things will be repaired as good as new."
"Thank you for sharing your experience with us! I'm glad to hear that our team was able to assist you with your insurance needs. It's wonderful to know that Ashlea’s expertise and friendly approach made a difference, especially when resolving the system detail. We truly appreciate your trust in our agency and are here to provide expert service whenever you need us. If you have any questions or need further assistance, please don't hesitate to reach out."
Mohammad ali Ayobi
December 31, 2024
"I just got of the call with Ashlea, I have to say this, such an amazing, patient lady, someone who takes her job serious and goes up and beyond to help. Thank you so much Alshea."
"Thank you, Mohammad, for sharing your experience! I'm glad to hear that Ashlea provided you with exceptional service and went above and beyond to assist you. We truly appreciate your feedback and are grateful to have Ashlea as part of our team. If you have any further questions or need assistance, feel free to reach out anytime."
stuart clark
December 30, 2024
"Ashley is the best."
"Thank you, Stuart! I'm happy to hear that Ashley made such a positive impression. We're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"
Shaleana Eubanks-Worlds
December 24, 2024
"New transplant to Texas and had to switch State Farm agents. Found Mike’s office and started working with Nadia A. Nadia was a consummate professional who worked with me for two months in preparing my business and personal auto policies prior to me relocating. Her customer service was stellar, she’s prompt in returning phone calls or emails, and she has the patience of a saint! I had a choice to go to a State Farm agent closer to where I live, but I chose Mike McDonald’s office because of how Nadia presented herself and followed through. Thank You Nadia!"
"Thank you, Shaleana, for sharing your experience! I'm delighted to know that Nadia provided such exceptional service during your transition to Texas. Her dedication and professionalism truly shine through in her work. We're grateful you chose our office and look forward to assisting you with any future needs!"
Manuel Garfias
December 21, 2024
"After years with my insurance provider, I finally made the change to State Farm thanks to Angie Ruiz and her wonderful service. She made the transition very easy and super affordable! Mike has a stellar team and Angie will continue to earn my business for my future auto and home purchases!"
"Thank you, Manuel, for sharing your experience! I'm glad to hear that Angie made your transition smooth and affordable. Our team is dedicated to providing excellent service, and it's wonderful to know Angie has earned your trust. We're here for any future auto and home insurance needs you may have!"
Larry Mumme
December 18, 2024
"More than helpful."
"Thank you, Larry! I'm glad to hear that you found our service more than helpful. "
Ana Luiza Sloop
December 11, 2024
"I have, recently, enrolled with State Farm Insurance, for my Auto & Home Insurance needs, after many... many years of being with another well known Insurance Co. I firmly believe that, no matter what insurance company you choose to go to, the decisive factor, for me, when making my recent choice, was the Company employee that handled my case!!... I was lucky to get Ashlea!...Her incredible follow up.... Clear explanations about the options she presented... and, her patience, made it easy for me to stay on track, and, come to a decision very easily!... Highly recommend Ashlea, at this State Farm Insurance. THANK YOU, ASHLEA, for being there!"
"Thank you, Ana Luiza, for sharing your experience! I'm glad to hear that Ashlea could assist you with your insurance needs and make the process straightforward. Your recommendation means a lot, and I'm grateful for your kind words. If you have any questions or need further assistance, please feel free to reach out."
Alison Ritchie
December 10, 2024
"I always dread having to call any sort of company or customer service, however Ashlea was so kind and helpful with creating my policy. She took the time to answer all of my questions and was so polite. It was a pleasure to speak with her!"
"Alison, thank you for sharing your experience! I'm glad Ashlea could assist you with creating your policy and make the process pleasant. We appreciate your kind words and are always here to help with any future needs."
Todd Stevens
December 4, 2024
"Excellent service. Friendly and very competent employees. I enjoy all my contact with this agency. Great job and Thanks for all your hard work."
"Thank you for taking the time to leave us a review, Todd. Our State Farm office in San Antonio would be nothing without policyholders like you!"
Lilly Espinosa
December 3, 2024
"Ashlea has been a great help in the understand and stresses of the car insurance world and is always there to follow up with me when I need it and I feel the same about every State farm employee I talk to they really understand the humanity aspect of the work place. I also know and feel that ashlea will always go out of her way for me and other clients."
"Lilly, thank you for your wonderful review! I'm glad to hear that Ashlea has been able to assist you with your insurance needs and that you feel supported by our entire team. We truly value the human aspect of our work and strive to go above and beyond for our customers. Your feedback is greatly appreciated, and we're here for any future questions or needs you may have. Thanks again!"